Please note, the practice will be closed from 12.00 noon on Tuesday 24th May for protected learning. We will re-open at 8.00 a.m the following morning.
If you require urgent care whilst we are closed, please call 111. The practice automated telephone service and SystmOnline are available 24hrs a day to check or cancel appointments. Any prescriptions normally ready to collect on 24th May will be ready for collection the following day.
As a practice, we are trying our hardest to ease the pressures and difficulties patients have booking appointments. With this in mind, we have re-introduced the ability to book telephone consultations and appointments for cervical screening online. At present the number of available appointments is limited, however we will be reviewing this regularly.
Please only book appropriate appointments and remember to cancel them if they are no longer needed. Hopefully we can work together to make getting an appointment easier for you.
We are now able to accept repeat prescription requests via email to:
This email address is for prescription requests ONLY. Any other requests sent to this address will NOT be actioned by the practice. Please contact the surgery in the usual way for any other requirements.
Did you know use of the NHS app allows you to take greater control of your health and care? You can use the app to see your test results and investigations when they are available. The app also allows you to perform many features; booking appointments, ordering repeat prescriptions, securely view your patient record and get health information and advice. It is already helping thousands of patients to help save time and view results more easily as they come back to us. There is also a feature which allows you to get up-to-date advice on any health issue and Covid19. Please use this link to download the app to your smartphone or tablet. https://www.nhs.uk/nhs-services/online-services/nhs-app/
EMOTIONAL AND PSYCHOLOGICAL SUPPORT
For those in need of emotional and psychological support at this difficult and challenging time, Trent PTS is continuing to provide a service for all patients registered with a Greater Nottingham GP. This is NHS funded. If you would like psychological support anybody aged 18 years or over can self-refer. Please go to our website to complete a referral and we will be in contact to arrange your first appointment.
As we continue to accept new referrals we are now offering our services by phone, webcam, using online text-based therapies or through online support packages so as to maintain social distancing.
You can also call the telephone number below, to talk to a member of our team about the services we offer.
GP+ NOTTINGHAM CITY – EXTENDED HOURS ACCESS FOR PATIENTS
Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service.
Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.
Opening hours are:
14.00 – 18.00 Monday – Friday
10.00 – 14.00 Saturday & Sunday
This is not a walk-in service; appointments are required and booked through the reception team at the surgery. For more information visit: www.ncgpa.org.uk/gpplus
Information sharing agreement (MIG) - The practice has enabled software to share your GP medical record with urgent care services. This means that if you need urgent care treatment (A&E, Out of hours GP, Walk-in centre) the clinician treating you will ask for your consent for them view your GP medical record; if you do not wish them to view your GP medical record you can decline access. This will only work if you have provided us with consent to share information from your record with other healthcare providers - please click on the 'Enhanced Data Sharing Model' heading below for more information and a consent form.
The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.
Family & Friends test - The feedback we're getting from the Family & Friends test is mostly very positive - thank you. We've also had some helpful suggestions for improvement, that we're looking into. You can complete the Family & Friends test online (the patient survey button at the bottom of the home page) or in the practice (feedback box). We also send text messages after your appointments here giving you the option to share your feedback.