Noticeboard

VISIT TO THE PRACTICE 



As we're coming out of lockdown, we'll be opening the doors to our patients. Please only come inside if you have an appointment or if you're dropping a sample off. Prescriptions requests should be placed in the black letter box as usual.



Please don't arrive earlier than your appointment as we won't be able to fit everyone in the waiting room in line with social distancing rules.



We'll be asking you to use self check-in screen to mark yourself in.

Thank you for your understanding and co-operation. 





UPCOMING CLOSURES FOR CHURCHFIELDS MEDICAL PRACTICE 


Monday 31/5/2021 - BANK HOLIDAY


Tuesday 15/6/2021 - the phone lines will be switched over from 12, the Practice will remain open until 5pm



The Practice will re-open on the following working day at 8 am. For urgent treatment, please call 111.
 




CHANGES TO ROUTINE TELEPHONE CONSULTATIONS FROM 29TH MARCH 2021


Dear Patients,


Please note as of Monday 29th March 2021, we will no longer offer same day routine telephone calls with our GPs. These will now be bookable two days in advance. We are NOT making changes to our existing triage system and patients will still be able to phone at 8am for urgent advice and appointments.


Access to the practice will still be limited by keeping the main doors closed. People attending the surgery for an appointment will need to press the intercom for access.  All patients who book an appointment at the surgery are asked to disclose any symptoms of new, continuous cough, loss of taste or smell and/or high temperature which could indicate Coronavirus infection. Failure to do so may put staff as well as other, vulnerable patients at risk of contracting the virus. If you have booked an appointment and have any of the above symptoms DO NOT ATTEND THE SURGERY and contact 111 or call Churchfields Medical Practice on 01159781231 opt 5.




NHS APP


Did you know use of the NHS app allows you to take greater control of your health and care?  You can use the app to see your test results and investigations when they are available.  The app also allows you to perform many features; booking appointments, ordering repeat prescriptions, securely view your patient record and get health information and advice. It is already helping thousands of patients to help save time and view results more easily as they come back to us. There is also a feature which allows you to get up-to-date advice on any health issue and Covid19. Please use this link to download the app to your smartphone or tablet. https://www.nhs.uk/nhs-services/online-services/nhs-app/ 




PLASMA COLLECTION


UK Blood Services are collecting plasma from people over the age of 17 who have had a positive test for COVID-19. 28 days after recovery from COVID-19, you might save lives by donating plasma. To see if you can help others with COVID-19, please visit https://www.nhs.uk/coronavirus and click the take part in research section.


https://www.nhsbt.nhs.uk/how-you-can-help/get-involved/download-digital-materials/convalescent-plasma-materials/


https://www.nhsbt.nhs.uk/




EMOTIONAL AND PSYCHOLOGICAL SUPPORT 


For those in need of emotional and psychological support at this difficult and challenging time, Trent PTS is continuing to provide a service for all patients registered with a Greater Nottingham GP. This is NHS funded.  If you would like psychological support anybody aged 18 years or over can self-refer. Please go to our website to complete a referral and we will be in contact to arrange your first appointment.


As we continue to accept new referrals we are now offering our services by phone, webcam, using online text-based therapies or through online support packages so as to maintain social distancing.


You can also call the telephone number below, to talk to a member of our team about the services we offer.




GP+ NOTTINGHAM CITY – EXTENDED HOURS ACCESS FOR PATIENTS


Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service.


Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.


Opening hours are:


14.00 – 18.00 Monday – Friday


10.00 – 14.00 Saturday & Sunday


This is not a walk-in service; appointments are required and booked through the reception team at the surgery.  For more information visit: www.ncgpa.org.uk/gpplus




NHS HEALTH CHECKS


The Practice offers free NHS health checks for patients age 40-74. Letters will be sent out shortly to those eligible to make an appointment with nursing team.




NHS BREAST SCREENING



Eligible patients registered at Churchfields Medical Practice are being invited for routine breast screening throughout 2017 by Nottingham City Hospital Breast Screening Unit. Over the next few months, women aged 47-73 will be receiving an invitation to be screened. More information regarding the screening can be found at www.cancerscreening.nhs.uk




Information sharing agreement (MIG) - The practice has enabled software to share your GP medical record with urgent care services. This means that if you need urgent care treatment (A&E, Out of hours GP, Walk-in centre) the clinician treating you will ask for your consent for them view your GP medical record; if you do not wish them to view your GP medical record you can decline access. This will only work if you have provided us with consent to share information from your record with other healthcare providers - please click on the 'Enhanced Data Sharing Model' heading below for more information and a consent form.


The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.




Family & Friends test - The feedback we're getting from the Family & Friends test is mostly very positive - thank you. We've also had some helpful suggestions for improvement, that we're looking into. You can complete the Family & Friends test online (the patient survey button at the bottom of the home page) or in the practice (feedback box). We also send text messages after your appointments here giving you the option to share your feedback.

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Newsletter April - May 2021

Welcome to Churchfields Medical practice

Churchfields Medical practiceChurchfields doctors' surgery in Old Basford provides the highest quality healthcare to patients in the Nottingham area.

Here for you

Our team includes 3 GP Partners, 2 salaried GPs, 2 practice nurses, 1 minor illness nurse, 2 health care assistants, practice pharmacist, secretarial and reception staff. We're working closely with other health and social care providers in the area, as part of a care delivery group, and have great links to other healthcare professionals such as district nurses, health visitors, a community matron as well as community paediatricians and a community diabetic nurse.

Safe and Good Quality Care

The practice was inspected by the Care Quality Commission (CQC) in December 2017and we were rated as "GOOD" in all areas. The inspection report is available on the CQC website - here

Information sharing agreement (MIG)

The practice has enabled software to share your GP medical record with urgent care services. This means that if you need urgent care treatment (A&E, Out of hours GP, Walk-in centre) the clinician treating you will ask for your consent for them to view your GP medical record; if you do not wish them to view your GP medical record you can decline access. This will only work if you have provided us with consent to share information from your record with other healthcare providers - please click on the 'Enhanced Data Sharing Model' heading to the right of this page for more information and a consent form.

The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.

Training for the Future

Churchfields Medical practice is a “training practice”. This means we train fully qualified Foundation doctors and GP Registrars, who are attached to our practice for a period of 4 months whilst working closely with the rest of the team. This includes regular reviews of their consultations and record keeping.

A Wealth of Information

As well as a source of information about our practice, the staff, our opening hours and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our on-line services and further develop the content of this site.

Feedback from patients

We value the feedback our patients have to share, and gather it from a range of sources. There are always feedback forms in reception, you can speak to us directly and feedback can be submitted via this website. There are also a number of more formal patient surveys completed each year, by both the practice and external organisations. When the practice completes a survey, we will publish the feedback on this website and in the practice newsletter. To see the results of the main external survey, click here. If you wish to, you can also share your feedback with the public on the NHS UK website.

The Friends & Family test is another way of gathering patient feedback. This can be completed in the practice, by SMS response to our request or on this website - through the patient survey button below. We would like to hear the views of all of our patients, after every interaction with the practice. If you have difficulty completing the survey, you can ask someone to help you.

Since 1st January 2016, we have had 10449 responses to the Family & Friends test. This is a small proportion of the interactions we have had with patients (appointments, repeat prescriptions etc). We encourage all patients to share their thoughts with us. Here is a summary of the responses for this period.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

likely / extremely likely92.55%
unlikely / extremely unlikely3.50%
neutral3.40%
don't know0.55%

We are very pleased that so many of the responses are positive - thank you. You've also provided a lot of useful suggestions that are helping us to plan how we can improve our services to you.

(Site updated 02/06/2021)
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