Newsletter September - October 2020
Welcome to Churchfields Medical practice
Churchfields doctors' surgery in Old Basford provides the highest quality healthcare to patients in the Nottingham area.
Here for you
Our team includes 3 GP Partners, 2 salaried GPs, 2 practice nurses, 1 minor illness nurse, 2 health care assistants, practice pharmacist, secretarial and reception staff. We're working closely with other health and social care providers in the area, as part of a care delivery group, and have great links to other healthcare professionals such as district nurses, health visitors, a community matron as well as community paediatricians and a community diabetic nurse.
Safe and Good Quality Care
The practice was inspected by the Care Quality Commission (CQC) in December 2017and we were rated as "GOOD" in all areas. The inspection report is available on the CQC website - here
Information sharing agreement (MIG)
The practice has enabled software to share your GP medical record with urgent care services. This means that if you need urgent care treatment (A&E, Out of hours GP, Walk-in centre) the clinician treating you will ask for your consent for them to view your GP medical record; if you do not wish them to view your GP medical record you can decline access. This will only work if you have provided us with consent to share information from your record with other healthcare providers - please click on the 'Enhanced Data Sharing Model' heading to the right of this page for more information and a consent form.
The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.
Training for the Future
Churchfields Medical practice is a “training practice”. This means we train fully qualified Foundation doctors and GP Registrars, who are attached to our practice for a period of 4 months whilst working closely with the rest of the team. This includes regular reviews of their consultations and record keeping.
A Wealth of Information
As well as a source of information about our practice, the staff, our opening hours and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our on-line services and further develop the content of this site.
Feedback from patients
We value the feedback our patients have to share, and gather it from a range of sources. There are always feedback forms in reception, you can speak to us directly and feedback can be submitted via this website. There are also a number of more formal patient surveys completed each year, by both the practice and external organisations. When the practice completes a survey, we will publish the feedback on this website and in the practice newsletter. To see the results of the main external survey, click here. If you wish to, you can also share your feedback with the public on the NHS UK website.
The Friends & Family test is another way of gathering patient feedback. This can be completed in the practice, by SMS response to our request or on this website - through the patient survey button below. We would like to hear the views of all of our patients, after every interaction with the practice. If you have difficulty completing the survey, you can ask someone to help you.
Since 1st January 2016, we have had 9197 responses to the Family & Friends test. This is a small proportion of the interactions we have had with patients (appointments, repeat prescriptions etc). We encourage all patients to share their thoughts with us. Here is a summary of the responses for this period.
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
|likely / extremely likely||90.67%|
|unlikely / extremely unlikely||4.33%|
We are very pleased that so many of the responses are positive - thank you. You've also provided a lot of useful suggestions that are helping us to plan how we can improve our services to you.
(Site updated 21/09/2020)